Frequently Asked Questions
- What's the cost?
Prices vary depending on what work needs to be done, without actually seeing the job in question it's very difficult to price.
- What is anti snap cylinder?
An Anti-Snap cylinder has a line cut into the cylinder body, known as a sacrificial snap line. When force is applied, the cylinder snaps at this 'weak point' but the actual mechanism stays intact. The sacrificial snap line must face the outside of your door.
- What is a mortice door lock?
A mortice lock is rebated inside the door itself to give a flush finish rather than being surface mounted, meaning they are suited to work with wooden doors.
- What is a Euro lock?
Euro cylinder locks are the most common profile design, used predominantly on Upvc doors throughout Europe in both commercial and domestic properties
- What is a Rim Lock/Nightlatch?
Commonly known as a Yale lock, A rim lock is a locking device that attaches to the surface of a door. ... The oldest type of lock used in the United Kingdom and Ireland. It is of a basic design using (usually) a single lever and a sliding bolt.
- Do we remove broken keys?
Yes, we have the tools to remove broken keys without any damage to the lock.
- Can you get glue out of the lock?
Yes, we have a technique that clears away the glue allowing the key to be used again without any damage to the lock
- How long will it take?
That all depends on the job in hand 9 times out of 10 the work can be done within the hour
- Can I supply the lock?
In short yes but there will be no guarantee as a result we don't like to fit supplied hardware this is because the parts we supply are well built and not chinese imports that are likely to pack in after a short time.
- What guarantee do I have?
We are so confident in our work that we give you a 12mths warranty on completion.