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Not Just the Postman Gets the Sack!
Posted by The Editor on 06 December 2025
Dear Mr Editor
That is Indeed good new for the tenants in St Clements Lakes, Greenhithe Kent.
However, leaseholders should be aware that WESTBURY RESIDENTIAL LTD which is run by ex PEVEREL Regional manager Alison Mooney and its associated company LH MANAGEMENT LTD have been slithering around Kent…..RTM’s that boot out FIRSTPORT should avoid WESTBURY RESIDENTIAL Ltd and LH Management like the proverbial plague.They are as bad as FIRSTPORT if not worse…..
That is Indeed good new for the tenants in St Clements Lakes, Greenhithe Kent.
However, leaseholders should be aware that WESTBURY RESIDENTIAL LTD which is run by ex PEVEREL Regional manager Alison Mooney and its associated company LH MANAGEMENT LTD have been slithering around Kent…..RTM’s that boot out FIRSTPORT should avoid WESTBURY RESIDENTIAL Ltd and LH Management like the proverbial plague.They are as bad as FIRSTPORT if not worse…..
Posted by Kim on 06 December 2025
It is indeed fortunate that the St Clement's Lakes residents did not go from the frying pan to the fire!
Residents should be aware of the Westbury historical roots and should not be swayed by suggestions that are a locally Kent based property management company.
Residents should be aware of the Westbury historical roots and should not be swayed by suggestions that are a locally Kent based property management company.
Posted by The Editor on 06 December 2025
RICS update on LKP accredited managing agent.
Hello Everyone
I have not posted for a whole because I have been preparing a bundle for the Tribunal addressing issues dating from 2015 -2024. These were years we unfortunate enough to have WESTBURY RESIDENTIAL Ltd which employs an ex PEVEREL regional manager as a director.Which brings me to this….
What seems like a hundred years ago I reported the ex PEVEREL regional manager Alison Mooney who is now a director of WESTBURY RESIDENTIAL LTD to the RICS for a third time…..On the previous 2 instances she was given ‘ strong words’ by RICS regarding her professional conduct….Not good enough I’m afraid! On this 3rd occasion I have recently received an email from RICS stating this..
“Apologies for delay etc etc.The allegations and supporting evidence including the Upper Tribunal determination have all been considered My role has been to ensure that the bundle for the Tribunal is complete and robust so that the process can move forward without gaps.This is why I’ve had to make further inquiries with ms Mooney. I will be finalising the documentation “. End quote.
My complaints about ms Mooney included evidence that an upper tribunal found her to have “ misled’ ( legalise for LIED) the lower tribunal…It seems that at long last the RICS has seen fit to ‘Complete a bundle for Tribunal’ regarding Mooney’s antics..Hopefully she will be booted out of the RICS, If she doesn’t cancel her membership first!
I have not posted for a whole because I have been preparing a bundle for the Tribunal addressing issues dating from 2015 -2024. These were years we unfortunate enough to have WESTBURY RESIDENTIAL Ltd which employs an ex PEVEREL regional manager as a director.Which brings me to this….
What seems like a hundred years ago I reported the ex PEVEREL regional manager Alison Mooney who is now a director of WESTBURY RESIDENTIAL LTD to the RICS for a third time…..On the previous 2 instances she was given ‘ strong words’ by RICS regarding her professional conduct….Not good enough I’m afraid! On this 3rd occasion I have recently received an email from RICS stating this..
“Apologies for delay etc etc.The allegations and supporting evidence including the Upper Tribunal determination have all been considered My role has been to ensure that the bundle for the Tribunal is complete and robust so that the process can move forward without gaps.This is why I’ve had to make further inquiries with ms Mooney. I will be finalising the documentation “. End quote.
My complaints about ms Mooney included evidence that an upper tribunal found her to have “ misled’ ( legalise for LIED) the lower tribunal…It seems that at long last the RICS has seen fit to ‘Complete a bundle for Tribunal’ regarding Mooney’s antics..Hopefully she will be booted out of the RICS, If she doesn’t cancel her membership first!
Posted by Kim on 29 November 2025
Being "booted out or being admonished" by the RICS on the presumption that Ms Mooney doesn't quit first may possibly lead to the leaseholder charities LKP and NLC exercising a little more due diligence before giving their backing to certain property managing agent.
They may even come to regret vilifying people such as yourself for having the temerity to dare bring Westbury Residential and Ms Mooney's misconduct to their attention.
Anyone leaseholder found to have misled the tribunal might try the "I was off work taking powerful tablets" excuse. It worked for Ms Mooney.
They may even come to regret vilifying people such as yourself for having the temerity to dare bring Westbury Residential and Ms Mooney's misconduct to their attention.
Anyone leaseholder found to have misled the tribunal might try the "I was off work taking powerful tablets" excuse. It worked for Ms Mooney.
Posted by The Editor on 29 November 2025
Dear Mr Editor
I find it highly unlikely that NLC( yes please Sir doff cap “ we are just 3 northern mums” curtesy curtesy ) NLC gals, or the little trotters of LKP chair under the table of tax payer quango LAS could care less about carrying out due dilligence on its accredited MA’s.
Leaseholders should AVOID LKP accredited MA’ s like the plague….
I will keep you updated on the RICS’s determination on Alison Mooney.One thing is for sure, If it gets this far with the RICS and it’s members, no smoke without fire .Alison Mooney will have to declare this matter to any FTT gig she pops up for …… I am like the Mounties… I always get my man / Woman.N
I find it highly unlikely that NLC( yes please Sir doff cap “ we are just 3 northern mums” curtesy curtesy ) NLC gals, or the little trotters of LKP chair under the table of tax payer quango LAS could care less about carrying out due dilligence on its accredited MA’s.
Leaseholders should AVOID LKP accredited MA’ s like the plague….
I will keep you updated on the RICS’s determination on Alison Mooney.One thing is for sure, If it gets this far with the RICS and it’s members, no smoke without fire .Alison Mooney will have to declare this matter to any FTT gig she pops up for …… I am like the Mounties… I always get my man / Woman.N
Posted by Kim on 29 November 2025
Continuation of my previous post.
Re: Mooney and “ strong drugs”……..
When I whupped her and her offshore Ground rent speculator Paul. Raydens backsides at the trumped up” defamation case”several years ago, Mooney tried the “ I was so stressed by Kim’s conduct that I found t dye my hair because of stress related excezema on my scalp”….😆Judge asked if she’d seen a doctor and had a medical,diagnosis…NO 😂😂😂🤣🤣🤣🤣
Re: Mooney and “ strong drugs”……..
When I whupped her and her offshore Ground rent speculator Paul. Raydens backsides at the trumped up” defamation case”several years ago, Mooney tried the “ I was so stressed by Kim’s conduct that I found t dye my hair because of stress related excezema on my scalp”….😆Judge asked if she’d seen a doctor and had a medical,diagnosis…NO 😂😂😂🤣🤣🤣🤣
Posted by Kim on 29 November 2025
Well done Kim keep up the good work ,
Posted by the holy mole on 01 December 2025
No matter what the odds against you may be, Kim proves that you simply have to keep going. You must never give up! That is what crooked managing agents are relying on.
If you fight, you may occasionally lose. But if you don't fight you will always lose!
If you fight, you may occasionally lose. But if you don't fight you will always lose!
Posted by Michael Epstein on 01 December 2025
Hi ‘ Holy Mole’ ,Michael Epstein.
Thank you for your kind words.
I will keep up the “ Good Work” because WESTBURY RESIDENTIAL LTD is a corrupt management company started by the CEO of the corrupt COUNTY ESTATE MANAGEMENT PAUL Rayden, and run in part by Alison Mooney who was associate director of the corrupt County Estate Management, and was regional manager of the corrupt PEVEREL ( formerly known as Firstport)
As i previously stated , the RICS has compiled a tribunal bundle on Alison Mooney.We can only hope that she is booted out as a member of the RICS…
Trebles all round if it happens. I managed to get her booted out of managing our block. Phew, I had to work hard but I’m a winner baby! I whupped Alison Mooney at the Royal courts of Justice. She/ Rayden had to pay my £68,000 legal fee…..
Thank you for your kind words.
I will keep up the “ Good Work” because WESTBURY RESIDENTIAL LTD is a corrupt management company started by the CEO of the corrupt COUNTY ESTATE MANAGEMENT PAUL Rayden, and run in part by Alison Mooney who was associate director of the corrupt County Estate Management, and was regional manager of the corrupt PEVEREL ( formerly known as Firstport)
As i previously stated , the RICS has compiled a tribunal bundle on Alison Mooney.We can only hope that she is booted out as a member of the RICS…
Trebles all round if it happens. I managed to get her booted out of managing our block. Phew, I had to work hard but I’m a winner baby! I whupped Alison Mooney at the Royal courts of Justice. She/ Rayden had to pay my £68,000 legal fee…..
Posted by Kim on 03 December 2025
NEW JOB TITLE?
It appears that Firstport now assign a Dedicated Representative to deal with outstanding matters. Does this provide any assurance?
Posted by Concerned Person on 27 November 2025
Lloyd Hatton Speaks The Truth!
Dorset MP, Lloyd Hatton had it so right in the Housing question time in Parliament today. Raising the issue of managing agents he described Firstport as being "Truly terrible"
A description that would be shared by all their victims.
A description that would be shared by all their victims.
Posted by The Editor on 24 November 2025
More bad publicity. For FP
Once again FP have featured on Rip off Britain
They were as usual full of excuses. A lady living on the top floor of a development had seriously bad mould on her ceiling, and despite the fact that the roof was in need of major repair, FP said the flat didn't have adequate ventilation., and worse still, each leaseholder was having to pay over £3000 towards the cost if the repair was done. FP said the leaseholders had refused to transfer the amount of money they were asked to transfer to the contingency fund. At the end of the report the team spoke with an MP who did not speak of FP in good terms. How do the top brass sleep at night?
They were as usual full of excuses. A lady living on the top floor of a development had seriously bad mould on her ceiling, and despite the fact that the roof was in need of major repair, FP said the flat didn't have adequate ventilation., and worse still, each leaseholder was having to pay over £3000 towards the cost if the repair was done. FP said the leaseholders had refused to transfer the amount of money they were asked to transfer to the contingency fund. At the end of the report the team spoke with an MP who did not speak of FP in good terms. How do the top brass sleep at night?
Posted by Reeve on 19 November 2025
"the leaseholders had refused to transfer the amount of money they were asked to transfer to the contingency fund". What a poor excuse!
Leaseholders have signed an agreement to pay service charges at a level set. The Managing Agent is obliged by the landlord to maintain the property. If the property needs this financial input then Firstport has every legal right to obtain that money from the residents. Firstport cannot use this feeble excuse for their inability to manage correctly. The problem is there's not the residents! The landlord should sack them!
Leaseholders have signed an agreement to pay service charges at a level set. The Managing Agent is obliged by the landlord to maintain the property. If the property needs this financial input then Firstport has every legal right to obtain that money from the residents. Firstport cannot use this feeble excuse for their inability to manage correctly. The problem is there's not the residents! The landlord should sack them!
Posted by on 20 November 2025
Exactly right. Leaseholders do not have the right to refuse to pay a service charge demand. This would out them in breach of their lease.
Of course they could challenge the demand or pay under protest.
Firstport just make it up as they go along.
Of course they could challenge the demand or pay under protest.
Firstport just make it up as they go along.
Posted by Michael Epstein on 20 November 2025
There have been some 16769 posts and replies on this page. To view older ones search here.
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St Clement's Lakes, Greenhithe, Kent residents have had their fill of Firstport.
Of course they suffered enduring levels of poor service for very high maintenance charges as all Firstport managed developments do. Recently they wee informed that their annual service charge of £700 would be increased by 13%. So residents prepared themselves for a demand of around £800. when the demand came in it was for £1,300 with 28 days to pay.
Residents were having nothing of it, so they banded together, sacked Firstport and appointed a new managing agent. Now service levels have improved and service charges have fallen dramatically.
The loss of developments in Kent have had a major impact on Firstport, especially as they also lost the management contract at Unicorn Walk also in Greenhithe.